DUTIES AND RESPONSIBILITIES:
Perform quality control function in production area as required to assist other QC personnel to test assemblies;
to test, maintain, and/or repair testing equipment; or conduct final product tests as required.
Participate in quality control function with regards to troubleshooting systems in cooperation with
engineering, mechanical and/or electrical assembly.
Provide technical assistance to customers via telephone communication to trouble shoot systems, to make
recommendations and/or instructions with regards to service, procedures, or replacement parts.
Participate in set-up and installation of finished product at customer location, to include the training of
customer personnel in the operation, general maintenance and minor repair of the assembly.
Perform start-up of assembly following installation at customer location, to include the noting of any system
irregularities, problems or malfunctions that need to be addressed and making appropriate recommendations
to the customer.
Work with other service personnel to solve customer related problems and/or to retrofit existing equipment as
Contact internal departments and/or personnel, and outside vendors to solve installation, service, or repair
problems in the field.
High School Graduate or equivalent, plus two (2) years Associate Degree in electrical engineering or related
One (1) to three (3) plus years related practical experience in quality control/technical service area(s).
Read PLC and Ladder schematics, drawings and electronic/mechanical designs.
Travel requirements range from 10-15 working days each calendar month.